Last updated: 9 June 2025

Sussex Access Maintenance ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.sussexaccessmaintenance.co.uk (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

a. Information You Provide to Us:

Contact forms: name, email address, phone number, and any message you submit.

Email correspondence: if you contact us, we may keep a record of that communication.

b. Information We Automatically Collect:

Cookies: to improve your browsing experience and analyse website usage.

Analytics data: such as IP address, browser type, pages visited, time spent, and referring URLs (via Google Analytics or similar services).

2. How We Use Your Information

We use your data for the following purposes:

To respond to your enquiries.

To provide services you request.

To maintain and improve our website and services.

To comply with legal obligations.

We do not sell your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies to:

Improve functionality and performance.

Analyse traffic through third-party services (e.g., Google Analytics).

You can disable cookies through your browser settings, although this may affect website functionality.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent: when you voluntarily provide data (e.g., via forms).

Contract: when processing is necessary to fulfil a service request.

Legitimate interests: for website improvement and communication, where your rights are not overridden.

5. Data Sharing and Storage

We may share your data with trusted third-party service providers, such as:

Website hosting providers

Analytics tools

Email service platforms

All third parties are required to handle your data securely and in compliance with data protection laws.

Your data is stored securely in the UK or in trusted jurisdictions compliant with UK GDPR standards.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Object to or restrict certain processing

Lodge a complaint with the UK Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at:
📧 Email: info@sussexaccessmaintenance.co.uk

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please read their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our Site with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Sussex Access Maintenance
📍 Dinostore Trading Limited, Unit 4, Valley Farm Business Park, Reeds Lane, Sayers Common, BN6 9JQ
📧 Email: info@sussexaccessmaintenance.co.uk
📞 Phone:  0800 6 122903 / 07917 385564